Saturday 4 June 2016

SOLUTION FOR MIS/TD/SCSS INTEREST NOT GENERATED IN DOP FINACLE

Issue Reported : 

The interest is not generated for MIS/TD/SCSS account

Solution:

The recommended sequence to be followed by the user:
1. Check the next interest run date using HAINTINQ

2. If the next interest run date is less than current date, then
  • Check if there any pending modifications of the account by trying to cancel or verify the account.Check in HAFI menu for the latest modification on the accounts.
  • Cancel or verify the same and request DOP IT/CEPT team to run HACINT for this account
3. If the next interest run date is greater than current date, then
  • Check if the interest has run for the month already in HTDTRAN
  • If there is no record for the month, then
  1. Check the net interest credited for the account till date using HAITINQ
  2. Compare the above figure against the net interest expected till date (expected interest can be viewed in flow details tab of account modification menu or HTDINT)
  3. If the numbers match, then the expected interest amount has already been generated and hence no interest run happened